Store Manager

Come join one of Canada’s Top 100 employers!

We are a family-based company, providing exceptional customer service and quality products. Building strong relationships with our customers and community is our commitment. We are actively looking for a friendly, reliable, responsible, adaptable, and motivated Store Manager. The Store Manager requires excellent communication and mathematical skills, can work co-operatively in a team atmosphere, the ability to lead and delegate in a professional manner and work a flexible schedule.

Duties/Responsibilities :

• Implement all policies, procedures, and objectives as determined by owner(s).
• Establish sales and productivity goals for operations and ensure that they are met.
• Track daily sales and compare them to projected sales.
• Set daily, weekly, and monthly targets.
• Maintain good communication with owner(s) and employees.
• Participate and represent store in local community events.
• Supervise in-store personnel to keep productivity at peak levels.
• Conduct team meetings to discuss problems, review operational objectives, and recognize and celebrate accomplishments.
• Establish vacation, holiday, time-off schedules, etc.
• Be accessible to all employees for questions or comments about their job responsibilities.
• Provide an environment that encourages high employee productivity and morale.
• Ensure all personnel maintain the knowledge and skills necessary to provide good customer service and maximize sales, with particular attention to add-on sales opportunities.
• Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.
• Facilitate the resolution of customer complaints.
• Prepare sales associates for sales and promotional activities.
• Create in-store promotions to build traffic.
• Work on additional duties and assignments as assigned by owner(s).

Education/Skills required :

• Ability to lead.
• Ability to work co-operatively in a team atmosphere.
• Ability to work a flexible schedule including weekends, evenings, and holidays.
• Excellent communication skills
• Excellent mathematical skills.
• High School graduation or equivalent
• 3-5 years retail experience beneficial.
• Solid understanding of Home Hardware’s policies and procedures.
• Willingness to continually develop professional skills and knowledge base.

Working relationships :

• Reports directly to Store Owner(s)

Benefits :

• Dental care
• Vision care
• Employee Assistance Program
• Retirement Saving Plan
• Store discount

Salary : $50,000-75,000 (incentive inclusive)

Job Types : Full-time, Permanent

Pay: $50,000.00-$75,000.00 per year

Benefits :

• Dental care
• Employee assistance program
• Flexible schedule
• Life insurance
• RRSP match
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Education :

• Secondary School (preferred)

Work Location: In person