Front End Supervisor Full-time

  • Milton
  • The Home Depot Canada

POSITION RESPONSIBILITIES : We're looking for the type of associates who can tap into their inner orange by:

  • Ensuring all paperwork and procedures are completed according to standard operating procedure (SOP)
  • Demonstrating and exemplify high quality customer service using PK and interpersonal skills.
  • Work with vendors, merchants, Assistant Store Managers (ASM’s) and Store Managers (SM’s)
  • Scheduling Associates for effective coverage.
  • Communicating, delegating and following up on daily tasks
  • Motivating to create high level performance
  • Screening and interviewing potential applicants
  • Writing and conducting performance reviews/appraisals
  • Assisting in performance counseling
  • Holding regular department meetings
  • Ensuring all required training is provided on Home Depot policies, procedures, reports, and culture
  • Recognizing and rewarding good performance
  • Teaching and training on how to reduce shrink
  • Developing future leaders
  • Developing associates via position-based core curriculum learning program

CANDIDATE QUALIFICATIONS : The kind of orange we’re looking for will possess:

  • Mminimum time-in-position and performance management code requirements of V2 (or P3= in the previous system).
  • Supervisory experience
  • High motivation, enthusiasm and willingness to take on new challenges and risks
  • Strong working knowledge of Home Depot merchandising and operations (is an asset)
  • Good leadership skills
  • Friendly, courteous, people oriented and very mature
  • Ability to work well independently and with a team
  • Ability to work under pressure and produce high quality work
  • Very strong communication skills for both positive and negative issues