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Primary Job Posting Location : Belleville, Ontario Canada
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Description du poste
Résumé des fonctions Le titulaire du poste fournit un service à la clientèle pour les appels entrants et détermine la nature de l’appel ou de la demande. Il communique quotidiennement avec les clients à l’interne et à l’externe par téléphone, par télécopieur et par courriel. Le titulaire du poste saisit et traite les envois nationaux et internationaux, conformément aux politiques d’UPS et des gouvernements locaux.
Responsabilités :
- Filtre les appels entrants.
- Entre des données avec précision dans les systèmes d’UPS à l’intérieur de délais précis
- Vérifie et transmet la documentation juridique.
- Fournit un soutien administratif à l’équipe de direction.
Compétences requises :
- Excellentes aptitudes en communication.
- Vitesse de frappe précise de plus de 40 mots par minute
- Capacité à travailler rapidement et sous haute pression
- Être disponible pour travailler selon un horaire flexible
UPS Canada est un employeur inclusif et qui adhère au principe d’égalité d’accès à l’emploi. Veuillez aviser un représentant des ressources humaines si une mesure d’adaptation du lieu de travail est requise. Merci de l’intérêt que vous portez à UPS Canada.
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