General Manager

K1 Speed is an international indoor electric go-karting entertainment company that has more than 55 locations worldwide, including 2 in Canada.

K1 Speed Canada is looking for a General Manager for our Toronto Location.

K1 Speed Toronto

75 Carl Hall Rd. Unit 9

North York, ON. M3K2B9

k1speed.ca

“Customers will never love a company until the employees loves it first”

The General Manager will lead the K1 Speed Toronto team, including two assistant managers, supervisors and 30+ employees.

• Full time, permanent position
• Approx. 40-44 hours per week
• Must have open availability including weekends

Responsibilities :

• Staffing duties including: recruiting, interviewing, hiring, training, disciplining, and firing

• Payroll duties including: confirming written records, correcting punch errors, submitting final timecards

• Cash handling duties including: preparation of tills, change fund maintenance, and preparation of deposits

• Customer interaction and auditing of customer experience

• Ordering and purchasing operational supplies, concessions, and retail merchandise

• Performing operational paperwork duties including safety, accounting and inventory

• Creating schedules and employee communications

• Corresponding with and providing regular reports to corporate office personnel

• Expanding the marketing and promotional presence of K1

• Maintaining the effective operational feasibility of the center

• Maintaining the highest standard of facility appearance including storage areas and the parking lot

• Coordinate with your regional manager to ensure that all facility maintenance is performed quickly

• Ensuring that:

• Cashiers adhere to correct cash handling procedures and sell effectively

• Track Attendants run races safely, efficiently and professionally

• Mechanics maintain our karts in peak working condition

• All staff are strictly adhering to company policies and providing outstanding customer service

Qualifications :

• Previous General Manager / Site Manager experience preferred.
• High school diploma or post-secondary school degree
• 5+ years of experience in a management role
• Experience with Google Apps including Google Docs and Google Drive
• 5+ years of experience in customer service
• Leading a large team
• Providing exceptional customer service
• Passion for creating/maintaining a safe and fun work environment
• Strong people management skills
• Training and development
• Making decisions in a fast paced environment

Why you want to work for K1 Speed

• Benefits
• Extended health care
• Vision care
• Dental coverage
• Vacation/paid time off
• Discounted/free food
• Free racing
• Development opportunities

Mission Statement

At K1 Speed we strive to provide our customers with an outstanding racing experience that surpasses all of their expectations.

• We bring the world of competitive racing directly to our customer’s neighborhoods, offering all the thrills and excitement of an authentic racing experience using state-of-the-art electric go karts, and tracks designed with the safest and most protective barrier system available.
• We train and coach our staff on a daily basis to maintain the highest level of mind-blowing customer service that leaves those who visit us feeling like a valued member of the K1 Speed family.
• We never compromise on safety, and are committed to delivering a world-class entertainment experience by professionally and diligently maintaining our racing karts and equipment to the highest possible standard.
• We maintain a safe, clean, professional and family friendly racing environment so as to ensure the health and enjoyment of our customers and their families.

Job Types : Full-time, Permanent

Additional pay:

• Bonus pay

Benefits :

• Company events
• Dental care
• Discounted or free food
• On-site parking
• Store discount
• Vision care

Schedule:

• Day shift
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• On call
• Weekend availability

Application question(s):

• Are you able to work weekends?

Experience :

• Management: 5 years (preferred)