Administrative Assistant

  • North York
  • Urban Money Inc.

Job description

Work Location : 895 Don Mills Road, North York

Work Hours : Monday to Friday - 10 AM to 6 PM (In Office Position)

Role Summary : The Mortgage Administrative Assistant works closely with the Mortgage Agents and Brokers to provide our clients with the best options. This position consists of administrative tasks, maintaining relationships and connecting our mortgage agents and brokers with various lending options.

The role requires you to communicate in a professional and timely manner, and to maintain discretion always

This position has a huge potential for growth as our company is growing rapidly.

Duties and Responsibilities

  • Structure files to ensure that transactions are processed in a timely and efficient manner
  • Collect and review the required documentation while working with lending partners to satisfy conditions
  • Send the mortgage paperwork to the applicable financial institution for approval
  • Work closely with lending partners to resolve issues while maintaining a great working relationship
  • Ensure that approved deals close as scheduled and as efficiently as possible by following up on outstanding conditions/documents and ensuring compliance with established guidelines.
  • Remain professional when dealing with lenders, clients, and mortgage brokers
  • Maintain up to date knowledge of lending options
  • Update mortgage brokers about the status of their deals within an appropriate time frame
  • Conduct oneself through the proper policies and procedures created by Urban Money and the mortgage industry
  • Build rapport with internal and external stakeholders and maintain working relationships with assigned external client groups
  • Resolve any escalated credit issues, reply to internal and external client queries, and communicate credit decisions and recognizes when issues require escalations

About you / Qualifications :

  • Post-secondary degree or diploma in a related field
  • At least 2 years of experience in as comparable experience in a similar role
  • Understanding of the mortgage industry and lifecycle
  • Understanding of credit and underwriting practices, and lending products
  • Understanding of the financial services industry, its independent distribution channels, and the regulatory environment
  • Be able to provide administrative services such as corporate searches, title pulls, tax requests, etc
  • Be able to handle administrative duties in an organized, efficient, and accurate manner; be detail oriented
  • A team player with strong interpersonal skills
  • Be able to provide training to mortgage brokers on an array of different topics and concepts
  • Help new and experienced brokers place deals with lenders
  • Ability to work under tight deadlines and maintain composure under pressure
  • Expertise in alternative, private and construction financing would be an asset
  • Should possess a self-starter mentality and work ethic
  • Proficiency in computer skills, including MS Products and Lending Operating systems; capacity to quickly learn new technologies/systems required
  • Willing to obtain Mortgage Broker license

Job Types : Full-time, Permanent

Salary : $17.00-$18.00 per hour

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you comfortable working in an onsite setting?

Experience :

  • Administrative: 2 years (preferred)

Work Location: One location

Job Types : Full-time, Permanent

Salary : $17.00-$18.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • North York, ON: reliably commute or plan to relocate before starting work (required)

Experience :

  • Administrative experience: 2 years (preferred)

Work Location: In person