Traffic Management System Operator

Demonstrate your communication skills and put your problem solving skills to work in this opportunity with the Traveller Communication Office where you will play a critical role in ensuring efficient traffic flow, incident management, and traveler safety. If you are detail-oriented, a good communicator, and thrive in a dynamic environment, this position might be a great fit for you!

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism : We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code . Refer to the "How to apply" section if you require a disability-related accommodation. What can I expect to do in this role? : On a rotating shift basis, you will:

• manage traffic on provincial highways within the Central region while multi-tasking under pressure and responding to challenging situations
• improve traffic flow safety and efficiency by operating COMPASS, a two-way radio system with dispatch console and incident management systems

How do I qualify? : Communication and Interpersonal Skills :

• you can build and maintain effective working relationships when collaborating with different offices, partners, agencies, and emergency services
• you can communicate in a clear and concise manner
• you are able to identify and communicate relevant facts in logical order
• you can prioritize sharing of information and exercise tact and judgment in stressful situations

Analytical and Problem Solving Skills :

• you can analyze and problem solve to anticipate problems and make quick decisions based on the nature of the incident
• you can multi-task in time sensitive and high pressure situations to assess and implement appropriate services for traffic management
• you can monitor and report on traffic incidents to share real-time information that informs decisions

Technical Knowledge and Experience :

• you have experience with incident and emergency response
• you have knowledge of and experience using information tracking systems that monitor real-time data
• you have experience using emergency radios, communications systems or similar communication tools

Computer Skills :

• you are comfortable using different types of technology and software to monitor, track and interpret multiple sources of information at the same time
• you can maintain accurate records and database entries related to traffic incidents and operations

Hours of Work :

• This position requires rotating shift work in a 24/7 environment, including evenings, nights, weekends, and holidays.

Additional Information : Address :

• 2 English Permanent, 97 Arrow Rd, North York, Toronto Region
• 2 English Temporary, duration up to 12 months, 97 Arrow Rd, North York, Toronto Region

Compensation Group :

• Ontario Public Service Employees Union- Understanding the job ad - definitions

• Schedule :

• 4.7 Category :

• Customer and Client Services Posted on :

• Friday, August 30, 2024 Note :

• T-MT-219093/24(4)